Assa Abloy – New Haven, CT
Systems Administrator | June 2018 – Present
- Re-architected divisional network and programmed Cisco core switching infrastructure.
- Designed and implemented GRE tunnel connectivity for remote production site.
- Deployed Dell server infrastructure and integrated VMware ESXi virtualization platform.
- Owned division-wide patching and vulnerability remediation across 8,000+ endpoints and 100+ servers.
- Implemented monitoring and alerting improvements via SNMP and Grafana.
- Coordinated third-party vendors (NIS cabling) and managed infrastructure purchasing/PO processes.
Assa Abloy – New Haven, CT
Service Desk Support Specialist | May 2017 – June 2018
- Automated patch deployment and supported enterprise infrastructure operations.
Aetna – Hartford, CT
IT Help Desk Representative | August 2012 – March 2017
- Provided enterprise-level technical support and troubleshooting.